Thank you for choosing our services. We want to ensure that you have a clear understanding of our refund policy. Please read the following terms carefully.
Down payments are required at the time of entering into a contract with us. Please note that these down payments are non-refundable and represent your commitment to our services.
All sales are final. Once a payment is made, it is non-refundable under any circumstances. This includes, but is not limited to, dissatisfaction with our services, inability to use our services, or change of mind.
We require payment upon completion of our services, and do not accept full payment in advance. This ensures that you are billed only for services that have been fully delivered and meets your satisfaction.
However, in the case of accidental overpayments, the excess amount will be credited to your account. This credit is not considered a prepayment for future services, but rather a correction of the overpayment, which can be used for future transactions with our services.
Payments must be made within the time frame specified in the contract. Failure to make timely payments will result in a late fee of 10% of the outstanding amount, plus any applicable administrative and processing fees. We urge our clients to adhere to the payment schedule to avoid these additional charges.
In the event of an overpayment, the excess amount will be credited to your account for future use with our services. This credit is non-transferable and can only be used for future purchases or services.
We reserve the right to modify or discontinue our services without notice, at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the service.
By making a payment, you agree to our refund policy as stated above. This policy is subject to change at any time, and changes are effective immediately upon posting to our website.
Down Payment: An initial, partial payment made at the time of entering into a contract, signifying commitment to our services. This payment is non-refundable.
Final Bill: The invoice issued upon the completion of our services, representing the total charge for services rendered, minus any previous down payments.
Full Pre-payment: Payment of the entire service fee before any service is provided. Our policy prohibits this to ensure billing only occurs for services rendered and verified.
Overpayment: A payment that exceeds the total amount due on a final bill. This is not a prepayment but an accidental excess payment, which is credited to the client’s account.
Credit: The amount by which an overpayment exceeds the total due. This credit is applied to the client’s account for future use, and is non-transferable.
Late Payment Fee: A charge applied when a payment is not made within the contractual timeframe, calculated as a percentage of the outstanding amount plus applicable fees.